All officers of Quick Reaction Groups (QRG) are well trained (certified in First Aid) and all vehicles are installed with GPS systems to provide all-day protection service throughout Yerevan, being in constant communication with the Operations Management Centre. Upon receiving an alarm, the nearest QRG acts immediately, reaches the object in possible short way and identifies the cause of the alarm. In the cases of robberies, burglaries the Police and other authorities should be informed accordingly. The patrol group secures the object until the arrival of the customer (or authorized representative).
Control officers/operators, with the help of patrol groups, organize monitoring in all fixed posts and areas protected by alarm system. In case of frequent alarms and suspicious situations, an operation group is created for identifying the real cause of the alarm.
Quick Reaction Groups are equipped with protective equipment.